MICHAEL C. RIDGWAY, ESQ
President & CEO
Mr. Ridgway brings 29 years experience in business strategy, business development, organizational leadership, and executive management, with a significant focus in all aspects of the title industry. He has directed, acquired and organically grown title agencies throughout the Mid-Atlantic Region, spearheading two successful exits to title insurance underwriting companies. Read More
After his agency was acquired by Lawyers Title in 1995, Ridgway was asked to serve as the Vice-President of Direct Operations for the Northeast Region, where he oversaw the operations of 43 closing offices throughout Michigan, Ohio, Pennsylvania, New York, Maryland, DC,Virginia.
In 1999, he led a group of managers in repurchase of his agency from Land America and embarked on a path of successful growth while also standardizing systems, creating economic efficiencies in workflow production, and driving improvements in customer service. Through organic growth, acquisition of small title agents in strategic new geographic markets, and establishment and growth of strategic joint ventures over six years, Ridgway drove his agency to increased l e v e l s in Revenue ($3M to $22+ M), number of locations (6 offices to 18 offices), number of states (2 states to 5 states), number of employees (55 staff to 175 staff), increased profit margins (increased 22%). During this time Ridgway established 3 new joint ventures with strategic partners and grew by over 500% an existing joint venture at the time he took the helm.
Ridgway has been heavily involved in and/or led 3 separate successful strategic sales of agencies in which he has been a principal over the years.
He has also been engaged periodically by principals and executives of small to mid- size title agencies to assist in sales or acquisition strategies, design and implementation of strategic marketing initiatives, analyzing and implementing operational improvements and resolving employee issues.
Outside of the title industry, Ridgway has also consulted to regional and international service companies, and assisted executives in strategic M&A planning and execution. Ridgway combines focused and results oriented business development skills with successful leadership experience, clear communication abilities, and analytical acumen to ensure that all members in the organization have a clear understanding of the expectations, goals, and results of any efforts under his leadership or his coordination with other key members of the organization.
Ridgway is a proactive and passionate leader, deeply committed to both internal and external customers. He is dedicated to ensuring people, process and profit are aligned properly for the purpose of achieving sustained and profitable relationships among the organization, its management and staff and its customers and clients.
Ridgway has been very active in the Washington Region community, volunteering his time and often taking leadership roles in non-profit organizations and efforts that serve youth- particularly underprivileged youth. He currently serves as Chairman of The Shepherd Foundation (2005-current), which assists students with tuition costs in Catholic Elementary and High Schools. He was a Co-Founder and served as Vice President, Vice Chairman and Board Member (1998- 2008) of Victory Youth Centers, a public-private partnership, which built youth recreations centers and served youth in underserved areas of the Washington DC Region. He served 2 terms as President of the Catholic Youth Organization for Washington DC (1992-1994). He has served 2 terms as a Trustee for Georgetown Preparatory School (2003-2009). He currently serves on the Board of Kids in Need Distributors (KIND), which distributes food on weekends to over 1,000 needy students in Montgomery County MD public schools.
Ridgway holds a JD degree from The Columbus School of Law, Catholic University, 1984, and a BA in Economics from Dickinson College, Carlisle PA, 1981. He is a lifelong resident of the Washington Metro Area and resides in Chevy Chase, MD with his wife of 29 years. He and Nancy have 3 children, currently ages 28, 26, 24.
GREGORY B. DYER
CFO / COO
Mr. Dyer has been working in public accounting since his graduation from Washington & Lee University in 1980. He initially worked with Linton Schaffer & Company as a member of their audit team, before moving on to Frantz & Company as the audit manager and one of the firm’s primary business consultants. Following a brief run as a partner in a small local CPA firm, Mr. Dyer founded Dyer & Associates, P.C. in 1987. Read More
In addition to managing the firm, he is actively involved in providing clients with the tax, accounting, valuation and advisory services required to enable them to maximize profitability.
Gregg has experience in bankruptcies, turnarounds, corporate restructurings and workouts, as well as extensive experience in mergers and acquisitions of private companies. In 1994, the firm launched its Surrogate CFO Program under his direction, to provide outsourced accounting solutions to businesses and individuals throughout the region. He has helped to develop a culture of “family” both within the firm and with the firm’s clients.
While the clients Dyer & Associates has worked with over the years cover a wide range of industries, his primary focus has been with title insurance agencies , members of the real estate industry (agents, brokers, and lenders), non-profit organizations (especially private schools), construction contractors and restaurants. His primary goal with each client, whether a business or an individual, is share his background and expertise to help them grow in stability and sustainability.
An active member in the title insurance industry, Mr. Dyer has been involved with some of the leading and largest title agencies in the Mid-Atlantic region. The firm has provided Surrogate CFO Services to over 20 different title agencies, including some of the largest in the Mid-Atlantic region over the last 20 years. Mr. Dyer has built, and continuously enhanced, the financial reporting systems, the management reporting systems, and the accounting and escrow processes with each of these clients. Some of the standards implemented by Dyer & Associates in escrow accounting procedures have been adopted by a national title underwriter and implemented as part of its standards for title agencies across the nation. At one point Gregg and the firm were providing full outsourced accounting services to three of the largest title companies in the Mid-Atlantic area that were generating a combined revenue of approximately $60m from 32,000 annual closings generated out of 73 offices.
Mr. Dyer has been involved extensively in both the acquisition and sale of over 10 title companies, and has provided valuation services to the industry. In addition to the accounting and management advisory services provided to the industry, he has provided training sessions to employees of title agencies, real estate brokers, and mortgage bankers.
Mr. Dyer has been a strong advocate of middle school and high school education in both professional and personal relationships. Under his leadership the firm has provided services to many of the top private schools in the area, including Mater Dei School, the Washington Jesuit Academy, Georgetown Preparatory School and The Heights. In addition, he has served on the Board at Georgetown Prep, chairing their Finance Committee for four years, and as a member of the audit committee at the Connelly School of the Holy Child. As one of the founding Board members of the Catholic Business of Montgomery County, Gregg helped to build the foundation for an organization that continues to provide financial assistance and support to schools in the Archdiocese of Washington.
In addition to his involvement in the area of education, Mr. Dyer has served on the Boards of the Montgomery County Community Foundation, the Loyola Retreat House, and was one of the co- founders of Victory Youth Centers, an organization that built and managed youth recreation centers across the Washington Region. An active member at his parish, Holy Redeemer in Kensington, Gregg was co- chairman of the school expansion committee that successfully added new classrooms to meet an expanding population, and served as the basketball coordinator for the parish CYO program for nearly 20 years. He has coached youth basketball and soccer for over 35 years, and is a member of the Catholic Business Network’s Coaches Hall of Fame. With the help of his wife, Diane, and their five children, Gregg has overseen the annual Prep Tournament, a middle school basketball showcase at Georgetown Prep, since 1984.
Director of IT
Charles has been working in I.T. since joining the U.S. Army in 1998. During his career, he has assumed various roles & leadership positions that have allowed him to gain a broad range of experience including, but not limited to, desktop support, database administration, systems administration (Windows, UNIX & UNIX variants, Linux), network administration, infrastructure design & implementation, and programming/application development.
Director of Operations-Production
Jenn has over 16 years of experience in the title industry. She supports a team of over 40 professionals that close thousands of transactions each year. Jenn is a licensed title agent and has experience with residential and commercial transactions. She serves as an integral member of the support services team within the company. In this role, Jenn assists with training of company staff, and helps the team in rolling out new company products and procedures.
Director of Compliance
Rosemary has more than 30 years experience in the Title Industry. A licensed title professional, she has an extensive background in managing and leading Post- Closing, Recording and Auditing departments. As the Compliance Officer for the organization, Rosemary is well-versed in ALTA Best Practices and leads the CCN team in compliance certification. She has overseen the implementation of many projects including E-Recording, streamlined business processes, software workflow design and staff training. Rosemary and her husband enjoy spending time with their four children and their families.